Shipping & Returns

We offer standard shipping for 48 contiguous United States only.

Shipping Method & Delivery Times

Business Days & Holidays

All orders process and ship Monday - Friday. However, orders might be delayed on major US holidays (including New Year's Day, President's Day, Memorial day, 4th of July, Labor Day, Thanksgiving and Christmas).

Cancel orders

Once your order has been submitted successfully, you can only cancel your order within 24 hours. Please email info@wonwonstudio.com  to cancel your order. After 24 hours, the order has entered the shipping process and no further change can be made.

International Order

We are a local small business, currently our store don't accept international orders.

Tracking orders

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The majority of our orders are shipped within 7 business days after the order has been placed. Please contact us via info@wonwonstudio.com  if you have any question about your order.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To return your product, please mail your product to:
Wonwon Studio
2550 E Barnvelder Ct, Ontario, CA 91761
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@wonwonstudio.com